Mobile & internet operators
- Jazz — Mobile operator (www.jazz.com.pk)
- Zong — Mobile operator (www.zong.com.pk)
- Ufone — Mobile operator (www.ufone.com)
- Telenor Pakistan — Mobile operator (www.telenor.com.pk)
- SCO — Special Communications Organization — AJK & Gilgit-Baltistan (www.sco.gov.pk)
- PTCL — Fixed-line and broadband (ptcl.com.pk)
- PTA complaints — Escalate unresolved telecom complaints to PTA (complaint.pta.gov.pk)
Links checked live on 2026-11-15.
Network prefixes
Pakistani mobile numbers start with an 03XX prefix that was originally assigned to an operator. Because people can keep their number when they switch network, a prefix shows only the original network, not the current one. Our mobile number checker explains the format.
Switching network (MNP)
Mobile number portability lets you move your number to another operator. Visit the new operator’s franchise or customer centre with your original CNIC; biometric verification is required. Ask the operator about current charges, waiting time and any rules about recently ported numbers.
SIM safety
- Check the SIMs registered on your CNIC through PTA’s official method described in our PTA SIM & IMEI guide.
- Never share OTP codes — a fraudster can use them to take over WhatsApp or bank accounts.
- Do not give your thumbprint for a SIM unless you are buying it yourself at an official outlet.
Complaints
Complain to the operator first and keep the ticket number. If it is not resolved, use PTA’s complaint system linked above.